Editors' Summary: Justice Antonin Scalia and others have described the U.S. Army Corps of Engineers'(the Corps') administration of the CWA §404 permitting process as burdensome and inefficient. Empirical data gathered from the Corps, however, do not bear out this assessment. In this Article, Kim Diana Connolly evaluates data collected from Corps Customer Service Surveys as well as the apparent disconnect between applicant experiences and the public's negative perception of the permitting process. She begins the Article with an overview of the Corps' regulatory permitting process, then lays out the history of and context for the Corps' Customer Service Surveys. Next, she summarizes available responses from various districts and sets forth some concluding remarks and recommendations.