Beyond the Smokestack: Environmental Protection in the Service Economy
Introduction
Sometimes new notions capture our fancy, resonate to some element of our experience, and color the way we see the world. The concept of a post-industrial society is just such a notion. It gives voice to our experience of big changes, shapes our perceptions of their tone and texture, and organizes our understanding of their direction. But the notion obscures the precise location of those changes and their meanings.1
The service-oriented economy—the Information Revolution—and sustainability are synergistic. . . . Greater environmental efficiency will require as an enabling capability the Information Revolution, while the latter will in turn be strongly encouraged by the need for the former, and . . . the two will be integrated into an economic structure heavily focused on services.2